Exploring Reference Interview
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- This video for public librarians discusses approaches to helping library patrons with legal research questions.
- This class covers the basics of: • The
- How to give a
- This is a training video I created for EDP 632 using Gagne's Nine Events of Instruction. For the purposes of this video, learners ...
- In this Digital Byte, Kristie talks about the importance of
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References Follow these steps for great customer service at the Kansas City Public Library! Reference interview INF1310 Section 0101 Victoria Baranow Karolina Majka Holly Mayson Claire Baker.
"Do you have any books on law?” *“I need information on bats.” Have customers ever asked you general or ambiguous questions ...
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